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Academy

T10 Academy is now live . Scroll for courses

Courses will be available to book through our academy with a choice of online or classroom based learning.

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T10 Automotive training

Manufacturer Brand Retailers

Hybrid & alternative fuel vehicles

Manufacturer Brand Retailers

T10 is proud to be a preferred supplier to some of the best known global automotive names in the industry.


Collaborating with global L&D functions to project manage the roll-out of manufacturer's courses to retail staff across 30+ European countries.


 We take immense pride in being pioneers in introducing our groundbreaking AR technology to the markets of Malta, Greece, and Cyprus. 


Our commitment extends beyond geographical boundaries as we continually strive to provide first-class training experiences for our valued clients. 

T10 Automotive training

Journey to Garage Success

Hybrid & alternative fuel vehicles

Manufacturer Brand Retailers

Using our foundations built on working at the manufacturer level, this complete, modular programme is designed for garages working with non-franchised multiple brands and the aftermarket sector.


Journey to Success is exactly that - an opportunity to take a journey for your own or your company's success benefiting from our years of understanding and developing businesses from a commercial perspective. 


These courses support Business Owners, Front of House Teams, Sales Teams, Service Teams and Workshop Support Teams.

T10 Automotive training

Journey to Technical Success

Hybrid & alternative fuel vehicles

Hybrid & alternative fuel vehicles

 Our complete, modular technical program is tailored for garages seeking the latest manufacturer information and technological diagnostics. 


Service Technician - for those aspiring to have a career in an automotive workshop.

 Diagnostic Technician - for those aiming towards their IMI Level 3 Diagnostic Tech award standards, advancing their skills and qualifications as top-tier automotive professionals.  Advanced Diagnostic Technician -  for those looking to gain skills to tackle complex diagnostic challenges and work towards and achieve Master Technician status. Elevate your career in automotive diagnostics.  





Hybrid & alternative fuel vehicles

Hybrid & alternative fuel vehicles

Hybrid & alternative fuel vehicles

 The automotive industry is undergoing a transformative shift towards hybrid and alternative fuel vehicles, bringing significant changes to their buying, selling, servicing, and repair processes. 


These vehicles introduce new technologies and higher voltage electricity, necessitating specialised knowledge and skills. 


At T10 Automotive, we offer a range of courses specifically designed to support this industry shift. Our comprehensive training programmes equip professionals with the expertise required to effectively navigate and align with the advancements in hybrid and alternative fuel vehicle technology. 

Manufacturers & Brand Retailers

Head of Business

2 days

Covering aspects of a HoB's key objectives, this courses takes a deep-dive into sales, service and parts with a careful eye on ROI, operational processes, customer experience and managing the business with efficiency and effectiveness.   Suitable for existing and prospective people for this vitally important role whilst keeping a careful eye on merging trends, sustainability and future proofing your business. 

Risk Management

1 day

Designed for prospective and existing members of the workforce alike, we introduce each aspect of risk management through the primary roles and responsibilities looking at identifying, analysing, categorising and managing risk as well as  developing effective risk management plans, processes and framework for your business.

Strategies for Getting & Staying ahead of the competition

1 day

Continual improvement, innovation and responsiveness are  capabilities influenced by different aspects of sustaining high performance. This course takes a dive into key strategies which keep your business in the fast lane.

Recruiting tomorrow's Talent

1 day

Forward-thinking employers understand that “investing in relationships” is the approach their brands must take in order to attract, engage, and hire the younger generations who hold a different view of the world from the one they are replacing. Finding common ground and thinking is essential for the future development and longevity of your business.

Building high-performing Teams

1 day

After recruiting your people, identify the different character, styles and skills to bring the right blend of people together in any situation for maximum performance.

Succession Planning

1 day

This course looks at the critical thinking behind the process that ensures your company is prepared for the future and  keeps it moving forward during the inevitable changes that come with running a business over time.

Sales

Variable duration

These courses are available in any format to suit your business needs, additional topics can also be designed.

  • Sales Techniques and Customer Engagement
  • Product Knowledge
  • Sales Negotiation and Closing
  • Digital Sales and Marketing
  • Customer Relationship Management (CRM)
  • Introduction to Car Sales 
  • Product Knowledge for New Cars 
  • Product Knowledge for Used Cars 
  • Customer Engagement and Needs Analysis 
  • Selling into fleet & Business

Service

Variable duration

These courses are available in any format to suit your business needs, additional topics can also be designed.

  • Customer Service Excellence
  • Service Advisor Training
  • Diagnostic Techniques
  • Service Workflow Optimisation
  • Technical Training

Parts

Variable duration

These courses are available in any format to suit your business needs, additional topics can also be designed.

  • Parts Management and Inventory Control
  • Parts Sales and Marketing
  • Parts Catalog Management
  • Warranty and Claims Processing
  • Parts Quality Assurance

Getting Warranty Right First Time

1 day

One area where using the right processes and sources of information can save your business money, save time and effort and increase customer loyalty.

Efficiency & Collaboration in Aftersales

1 day

After the initial sale, retaining customers and generating further sales depends on your customers' experience.  This course brings Service, Parts, Workshops and Warranty together to collaborate efficiently for profit and customer loyalty.

Selling into Fleet & Business

1 day

Understanding the different approach from selling to individuals and selling into fleet customers.  Covering prospecting, lead generation, the sales funnel, communicating, building relationships & trust, B2B building blocks and the importance of networking.

Journey to Garage Success

Business Owners - Becoming an EV-Ready Garage

2

This course helps automotive garage businesses make a successful transition into the electric vehicle market. With a focus on key aspects like market analysis, location selection, permits, and equipment readiness, this course equips participants with the knowledge and skills to thrive in the EV industry. Prepare your business for the future of transportation and seize the opportunities in the growing EV market with our expert guidance. 

Business Owners - Business Management Seminar

2 days

 Our two-day Business Owners Seminar equips automotive garage and business owners with essential skills for success. Focusing on people, product, and place, we provide valuable insights on team management, collaboration, product optimisation, and exceptional customer experiences. Drive collaboration, thrive, and ensure long-term success in the industry with our seminar. 

Business Owners - Social Media and Marketing

2 days

 Our two-day program provides essential insights and practical strategies for business owners to achieve social media and marketing success. Learn how to effectively utilise social media platforms, create impactful marketing campaigns, and drive engagement for increased brand visibility and business growth in the digital age. 

Business Support Teams - Front of House

Variable duration

  •  Technical for Non-Technical and Jargon Busting – 2 Days
  • Exceptional Customer Service in the Automotive Garage - 2 day
  • Effective Communication and Interpersonal Skills for Front-of-House Staff - 1 day
  • Efficient Appointment Scheduling and Workflow Management - 1 day

Business Support Teams - Sales

Variable duration

  •  Effective Sales Techniques - 2 days
  • Selling New Vehicles
  • Selling Used Vehicles
  • Sales and Upselling Techniques - 2 days
  • Customer Engagement and Needs Analysis - 1 day
  • Upselling and Maximizing Revenue Opportunities - 1 day
  • Closing Deals and Finalizing Sales - 1 day

Business Support Teams - Workshop

Variable duration

  •  Efficient Appointment Scheduling and Time Management - 1 day
  • Parts Advisor - Ordering and Inventory Management - 2 days
  • Workshop Safety and Hazard Awareness Training - 1 day
  • Problem-Solving and Conflict Resolution - 2 days
  • Workshop Controller - 2 days

Journey to technical success

Service Technician Journey to Success

6 days

Specifically designed for individuals starting out their automotive technical careers; 

  •  Principles of Service Inspection and Maintenance - 1 Day
  • Principles of Braking - 1 Day
  • Principles of Around the Wheel - 2 Day 
  • Principles of Electrics - 1 Day
  • Principles of Electrical Testing - 1 Day

Diagnostic Technician Journey to Success

1 day

Delegates gain essential skills and knowledge to diagnose and troubleshoot issues.

  •  Fundamental Electrics -1 day
  • Essential Electrics -2 days
  • Chassis Control Systems -1 day
  • Braking Systems -1 day
  • Steering Geometry & Wheel Alignment -2 day
  • Smart charging & Stop / Start -1 day 
  • Petrol Engine Management Systems -2 days
  • Diesel Engine Management Systems -2 days
  • ADAS Technology & Knowledge -1 day
  • LIN, CAN and FlexRay essentials -1 day
  • Essential Picoscope Diagnostics -1 day 
  • Diagnostic Test procedures -2 days

Advanced Diagnostic Technician Journey to Success

2 days

This programme enhances their expertise, enabling them to handle complex automotive challenges and provide exceptional service to customers. 

  • Advanced Picoscope Diagnostics - 2 days
  • Advanced Electrical Diagnosis - 2 Days
  • Advanced Engine Management - 2 Days
  • Advanced LIN, CAN and FlexRay diagnostics - 2 days
  • Advanced Vehicle Communication & Control Methods - 2 days
  • EV Level 3
  • Journey to Exceptional Customer Experience - 1 day

Hybrid & alternative fuel Vehicles

Level 1 Hybrid & Electric Vehicle Awareness

1 day

This unit is designed for those people who may encounter electric/hybrid vehicles (all variations) and require safety awareness. It is suitable for non-technical people such as managers, valeters, parts, sales and aftersales personnel, event staff, vehicle recovery personnel, vehicle dismantlers, vehicle damage assessors and electric/hybrid professional vehicle drivers.  ALSO AVAILBLE ONLINE AT OUR NEW ACADEMY

Level 2 Hybrid & ELectric Vehicle Routine Maintenance Activities

2 days

This unit introduces learners to electric/hybrid vehicle (all variations) technology including, and in particular, the safety requirements of working on these types of vehicles, e.g. whilst carrying out routine vehicle servicing, general repairs that are not related to the high energy electrical system.


Note: This unit does not prove that someone is competent to work on the motor vehicle high energy electrical system and assumes an existing good level of electrical understanding. This unit does n

Level 3 Hybrid & Electric Vehicle System Repair and Replacement

2 days

This unit is designed for those people who may encounter electric/hybrid vehicles (all variations) and require safety awareness. It is suitable for non-technical people such as managers, valeters, parts, sales and aftersales personnel, event staff, vehicle recovery personnel, vehicle dismantlers, vehicle damage assessors and electric/hybrid professional vehicle drivers. It contains the knowledge of the dangers surrounding electric/hybrid vehicles (all variations) and the precautions to avoid pot

Level 4 Diagnosis, Testing and Repair of Hybrid & Electric Vehicles *

*Coming soon

This unit enables learners to demonstrate, in a practical way, their knowledge of high voltage vehicle systems including diagnostic, testing and repair procedures. The unit also ensures that the learner is aware of the effect that electric/hybrid vehicle technology has on other vehicle systems.


Note: This unit provides the knowledge and skills required to work on live high voltage vehicle electrical components and associated systems. A good level of electrical understanding is essential.

Hydrogen

 Hydrogen fuel cell vehicles have several advantages over traditional gasoline-powered vehicles. One of the main advantages is that they produce zero emissions, with the only byproduct being water vapor. Additionally, hydrogen is a renewable energy source that can be produced from a variety of sources, including water and renewable energy sources like wind and solar power. 


We currently offer an introduction to hydrogen vehicle awareness course which is available online or in a classroom. 

More details will follow

Courses available online or classroom based 

Book courses
T10 Automotive training

IMI - the principal awarding organisation for automotive training

In partnership with the Institute of the Motor Industry, T10 is raising standards throughout the motor industry  to ensure your people receive the right automotive training on the latest technologies at a time and place best suited to your business.

T10 is just a 'phone call away with a variety of automotive training and learning solutions for your business needs.

Contact us

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