The complete set of courses within this section provides businesses and individuals with knowledge across a wide range of subjects. Delegates have the opportunity to learn an extensive set of skills based on the day to day tasks performed in a garage environment.
Learn how your business will benefit from customers appreciating their time is valued, receiving a warm welcome and pleasant attitude during their interaction with you and how to turn best practices into business as usual actions.
Learn how a fluent "off-script" conversation wins every time with customers when up-selling in a service environment.
In a socially connected world, customers are more informed than ever before. Learn how to reach them and make them aware your brand and business exists.
Identify how your business operates and makes money, what makes your business or organisation successful, through buying or selling products or supplying services to the market.
Whether you want to increase revenue, expand your sales channels, regain market share or develop your key accounts, this course provides the keys to creating solutions tailored to your specific business goals.
Learn techniques to run effective and productive online or virtual meetings capable of delivering tangible results and actions.
This course helps understanding of the skills and knowledge required to run an effective and efficient 21st century workshop capable of delivering consistent and tangible results and actions for colleagues and customers alike.
Working in either of these areas is changing quickly. Learn the terminology and knowledge required to ensure you and your customers understand the differences in owning and working on these types of vehicles safely.
People who don't get "under the bonnet" still need to have knowledge and understanding of how to stay safe near Electric Vehicles. This course helps you know how and why.
All courses available online or classroom based where facilities allow social distancing and protection.
Instructor-led virtual learning is available
for our complete curriculum